Héma-Québec is conducting this survey to assess your satisfaction with your most recent donation. The results will enable Héma-Québec to implement the necessary measures to improve donor experience, promote donor retention and evaluate the impact of these measures over time.

Participation in the survey is completely voluntary. You may stop completing the survey at any time. Your refusal to participate, or your ceasing to take part in the survey, will not entail any consequences for you.

The data collected will be hosted and analyzed by iXmedia, and will be periodically backed up on Héma-Québec's servers.

Aggregate survey results and recommendations arising from the analysis of the results may be published and/or shared with Héma-Québec's third-party partners, who may be located outside Québec. However, these publications will not contain any personal information that could allow you to be identified.

Your name, e-mail address and telephone number will be used by Héma-Québec staff to contact you, if necessary, to follow up on your donation experience or comments.

You have the right, at any time, to access your personal information, to have it corrected and to withdraw your consent to its use and communication. If you withdraw your consent, your personal information will no longer be used by or shared with our partners.

To exercise any of your rights or to obtain more information, please contact our Access to Information and Privacy Officer at the e-mail address indicated on the Héma-Québec website.

Your participation in the survey constitutes consent to the use and disclosure of your personal information for the purposes and in the manner described above.